Moving In and Out
| Title: | Moving In and Out – Care Policy (England) |
| Business Function: | Nextsmartstep Care – All Services |
| Author(s): | Head of Quality Compliance |
| Other Contributors: | N/A |
| Authorised by: | Executive Committee |
| Approved by: | Board |
| Version: | 2 |
| Review Date: | |
| Effective From: | |
| Date of Next Review: | |
| Period of Review: | This policy will be reviewed every three years or sooner if required by changes or issues, with consultation as needed. |
| Changes Made: | Formal review, updated into new format; no other significant changes. |
| Target Audience: | All staff. |
| Responsibilities: | The Board must ensure consistent application of this policy across all services. The home manager must oversee enquiries, assessments, admissions and discharges safe transitions fully documented in the care plans. All staff must support residents and families with professionalism, follow procedures, ensure complete documentation and record of belongings. |
| Associated Documents: | Appendix 1 – Pre Move In Flowchart Care Home Move in Form Care Home Amendment Form Self Funder Resident Contracts Local Authority – Terms of Business Pre-Move in Assessment Post Move in Assessment Property Inventory Moving Out Checklist |
Policy Statement
Nextsmartstep Care is committed to ensuring that all admissions (moving in (Appendix 1)) and discharges (moving out, either home or transfer to another provider) are planned, person-centred and carried out safety, respectfully and in line with contractual and regulatory requirements.
Key principles
• When responding to initial enquiries staff must act in a welcoming and professional manner. Staff must take names and contact details of the enquirer and pass these on to the Home Manager
• All contact made at the Enquiry Hub will be logged by the team on Cold harbour
• The home must complete a pre admission assessment prior to a resident moving into the service, this should be completed and recorded on the electronic care planning system
• The Care Home Move in Form must be completed within 24 hours of admission.
• A care plan must be started on admission and completed within seven days.
Risk assessments should be started on admission and completed within 48 hours.
• The Care Home Amendments Form must be completed if a resident is temporarily away from the home i.e. hospital admission. If there is likely to be significant change to a residents needs following a stay in hospital, this should prompt a reassessment to understand if the home can continue to meet their needs
• The Moving Out Checklist and Care Home Amendments Form should be completed for all residents moving out.
Personal belongings
Staff must ensure appropriate records are held of all residents belongings in line with the Residents Property – Care Policies.
Legislation and related guidance
Care Act 2014
Health and Social Care Standards: My support, my life
Resident consultation
This policy relates to company procedure and does not require resident consultation.
Training
Cold harbour training must be completed at the required intervals for staff who are assigned this.
Compliance
Adherence with this policy may be monitored by the relevant operational teams to ensure compliance. How services support residents to move between services may also be reviewed by the CQC/CI as part of inspection activity.